How We Work

Connect OS helps Australian companies navigate the digital delivery of offshore services. We identify roles or processes that can be more efficiently delivered by remote talent, at lower cost.

From one person to large teams, we connect our clients with ready-now, hand-selected talent through industry-standard employee lease agreements.

We help our clients onboard their new team members and then hand over day-to-day management responsibilities.We take care of all HR, legal, security, compliance and facilities requirements.

Connect OS does offshoring differently. Our approach reduces set up time, requires less investment and offers much greater flexibility. Because we’re passionate about sourcing and placing the right-fit person for every role, we don’t believe in lock-in employee lease contracts.

ConnectOS

  • Great talent
  • Contemporary, professional and secure work environment
  • Modern desktop PCs with high speed links
  • Biometric login
  • Onsite IT & HR Support
  • Local supervision
  • BCP enactment

Client

  • Direct Management
  • Workload Tracking
  • Induction to Role

TOGETHER

Performance Appraisals
Salary Reviews

Constant market disruption requires companies to expand, contract or reskill teams quickly, in line with business growth.

Our Business Offshoring Solutions provides university-educated, experienced talent, partnering with Australian companies to integrate the best-fit professionals for their business. We describe it as augmenting your core team with highly-skilled, hand-selected remote team members, working directly for you and managed by you, based in our Manila offices.

We also provide cost-benefit analysis, budget projections and transition plans.

The right offshoring strategy can help reduce operational costs by up to 65%. Our approach reduces set-up time, requires less investment and offers much greater flexibility.

Due to the high level of English proficiency in the Philippines, we offer roles across: finance, customer service, lead generation, digital marketing, IT and software development, digital design, content management and a range of back-office processing.

CANDIDATE SOURCING PROCESS

Payroll & Human Resources

Connect OS manages all payroll and associated Human Resource requirements for Manila-based talent, ensuring employees are set up for success and able to thrive in a positive workplace culture.

  • Employment contracts
  • Management of labour laws and employee benefits
  • Payroll with biometric sign-in reporting
  • Performance management guidance
  • Occupational Health and Safety

Facilities

Our Manila-based workplaces are contemporary, professional environments, with excellent technology infrastructure and managed by Connect OS. Our clients are welcome (and encouraged!) to visit.

  • Tier 1, PEZA-compliant building facilities
  • 24x7x365 secure access
  • Modern desktop PCs with high speed links
  • Training and meeting rooms with video conference facilities
  • Onsite IT & HR Support
  • Staff break out areas
  • Grade A building facilities (PEZA Compliant)
  • 24x7x365 building access
  • High Speed Business Grade Internet Link (100mbps Fibre)
  • Backup Internet Link (30mbps Fibre)
  • Late model PC (core i5) withWindows OS
  • Skype Video Conferencing Facility
  • Training rooms – unlimited access
  • Meeting rooms – unlimited access
  • Onsite 24×7 IT Support
  • Staff Kitchen facilities
  • Staff lockers & sleeping quarters
  • Biometric sign-in to track staff login and logout times
  • Procurement services for local IT or office requirements
  • Employee relations
  • Legal guidance to local labour laws
  • Employee mandated government benefits
  • Payroll with biometric sign-in reporting
  • Performance management templates and guidance
  • Staff supervision
  • Company nurse and medicine onsite
  • Employment contracts

We take the complexity out of compliance.

Connect OS Business Offshoring Solutions are delivered under strict privacy, security and compliance regulations. We have decades of experience in IT, talent sourcing and the broader outsourced services sector for some of Australia’s leading brands and combine this with a deep understanding of Australian workplace culture.