How We Work
ConnectOS helps Australian companies navigate the digital delivery of offshore services. We identify roles or processes that can be more efficiently delivered by remote talent, at lower cost.
From one person to large teams, we connect our clients with ready-now, hand-selected talent through industry-standard employee lease agreements.
We help our clients onboard their new team members and then hand over day-to-day management responsibilities.We take care of all HR, legal, security, compliance and facilities requirements.
ConnectOS does offshoring differently. Our approach reduces set up time, requires less investment and offers much greater flexibility. Because we’re passionate about sourcing and placing the right-fit person for every role, we don’t believe in lock-in employee lease contracts.
ConnectOS
- Great talent
- Contemporary, professional and secure work environment
- Modern desktop PCs with high speed links
- Biometric login
- Onsite IT & HR Support
- Local supervision
- BCP enactment
Client
- Direct Management
- Workload Tracking
- Induction to Role
TOGETHER
Performance Appraisals
Salary Reviews
Consultancy Services
We partner with Australian businesses to understand productivity challenges and help solve these through offshore capability solutions.Unlike traditional offshore services, our goal isn’t to offload a problem by offshoring.
Our consultancy practice specialises in developing offshore capability strategies that remove inefficiencies, streamline operations and expand team capacity. While we excel at sourcing great talent for specific roles, we also love getting granular with clients’ operations, digging into core functions and identifying “processes within processes” that can be delivered more efficiently by offshore talent. Likewise, we let our clients know which roles are not suitable for offshoring.
Recruitment Services
Constant market disruption requires companies to expand, contract or reskill teams quickly, in line with business growth.
Our Business Offshoring Solutions provides university-educated, experienced talent, partnering with Australian companies to integrate the best-fit professionals for their business. We describe it as augmenting your core team with highly-skilled, hand-selected remote team members, working directly for you and managed by you, based in our Manila offices.
We also provide cost-benefit analysis, budget projections and transition plans.
The right offshoring strategy can help reduce operational costs by up to 65%. Our approach reduces set-up time, requires less investment and offers much greater flexibility.
Due to the high level of English proficiency in the Philippines, we offer roles across: finance, customer service, lead generation, digital marketing, IT and software development, digital design, content management and a range of back-office processing.
SOURCING
We’ve been sourcing and placing great Manila-based talent for over a decade. Our sourcing is tailored specifically to job descriptions we create in partnership with our clients.
SCREENING
We hand-pick talent and screen against stringent critera, providing our clients with a select shortlist so they can make the final decision on their new team member.
HIRING
We take care of the offer, employment contracts and commencement of new hires.
CANDIDATE SOURCING PROCESS
PRE-RECRUITING
- Create position description
- Recommended salary range to offer
DURING RECRUITING
- Candidate application processing
- Interview coordination
- Reporting
POST RECRUITING
- Reference checks
- Onboarding process
- Compliance and credential checks and monitoring
- Payroll
FACILITIES
RECRUITMENT SERVICES
Connect OS provide modern facilities to support your growing offshore team. From the office environment to desks, security and network connectivity we will handle it all.
- Grade A building facilities (PEZA Compliant)
- 24x7x365 building access
- High Speed Business Grade Internet Link (100mbps Fibre)
- Backup Internet Link (30mbps Fibre)
- Late model PC (core i5) withWindows OS
- Skype Video Conferencing Facility
- Training rooms – unlimited access
- Meeting rooms – unlimited access
- Onsite 24×7 IT Support
- Staff Kitchen facilities
- Staff lockers & sleeping quarters
- Biometric sign-in to track staff login and logout times
- Procurement services for local IT or office requirements
PAYROLL & HUMAN RESOURCES
RECRUITMENT SERVICES
Connect OS will take care of all of your payroll and human resource requirements to ensure that you can focus on your business and your offshore staff remain highly productive.
- Employee relations
- Legal guidance to local labour laws
- Employee mandated government benefits
- Payroll with biometric sign-in reporting
- Performance management templates and guidance
- Staff supervision
- Company nurse and medicine onsite
- Employment contracts
We take the complexity out of compliance.
ConnectOS Business Offshoring Solutions are delivered under strict privacy, security and compliance regulations. We have decades of experience in IT, talent sourcing and the broader outsourced services sector for some of Australia’s leading brands and combine this with a deep understanding of Australian workplace culture.
