Innovative businesses rely on technology to help them scale. We think resourcing should be the same.

ConnectOS offers leading offshore capability solutions for Australian companies. Our head office is based in Melbourne, with our offshore team located in the heart of Manila, Philippines. For over a decade, we’ve been providing our clients with resourcing and productivity solutions, helping them reduce costs, activate their talent strategies and optimise their business operations with smarter ways to address resourcing challenges.

Innovative businesses rely on technology to help them scale.We think resourcing should be the same.

Connect OS offers leading offshore capability solutions for Australian companies. Our head office is based in Melbourne, with our offshore team located in the heart of Manila, Philippines. For over a decade, we’ve been providing our clients with resourcing and productivity solutions, helping them reduce costs, activate their talent strategies and optimise their business operations with smarter ways to address resourcing challenges.

“Offshoring” used to mean low-education contact centre staff working for multiple clients and managed by Service Level Agreements.In today’s world of omni-platform brand experience, companies can’t risk having their story told by employees who don’t represent their brand values or understand their organisational culture.

ConnectOS does offshoring differently: we partner with companies to help unlock greater productivity with highly-skilled, offshore talent.

With deep experience in managed IT services, we also understand what makes great business operations tick.In addition to our talent sourcing, screening, recruitment, payroll and facilities services, offshore capability solutions, we also work with clients to identify aspects of their operations that can be transformed through offshoring.

We also have extensive experience in the legal, security and compliance complexities of offshore employment, which is why we take care of everything and leave our clients to manage their people.

OUR TEAM

STEVE EVANS

Founder and CEO

Steve is the CEO of ConnectOS, which he founded to offer Australian companies a different perspective when navigating the delivery of offshore services.

Steve is passionate about helping organisations unlock greater productivity and optimise their operations with smart, customised offshoring solutions.He established ConnectOS to meet the challenge many growing companies face: how to scale resource capability at speed and achieve performance expectations, without diverting focus from their core business.

Partnering closely with all ConnectOS clients, Steve develops sustainable offshoring strategies that work – for management teams and for operational teams. He brings extensive experience in Australian privacy and security standards, and a comprehensive understanding of regulatory compliance within APRA guidelines.

Steve has over 25 years’ experience in managed technology, resourcing and business outsourcing services.He has established numerous offshore teams and led successful business process offshoring strategies for some of Australia’s leading brands.

Steve is based at ConnectOS’ Melbourne office.

MONIQUE AISA

General Manager – Philippines

Monique leads ConnectOS’ Philippine operations. She is responsible for embedding our customer-first culture and inclusive values, ensuring all team members are well supported and set up to thrive in their roles.

Monique’s experience in managing offshore teams across a diverse range of industries underpins her proven ability to achieve outstanding performance outcomes for our clients.She oversees all HR and Payroll requirements, in addition to managing the security and safety of ConnectOS workplaces.

Monique is regarded for her ability to build connected, engaged teams and our clients love working with Manila-based employees who enjoy what they do and are empowered to be their best.

In recent years, Monique has specialised in managing offshore IT service desk and customer service teams for Australian companies.She is experienced in all facets of offshore service operations.

Monique is based at ConnectOS’ Manila office.